Subscription and Billing Policy

Subscription and Billing Policy

At FlowFinds, we offer various subscription plans to meet the needs of our users. This policy outlines our subscription terms, billing procedures, and cancellation process.

Subscription Plans:

  • We offer monthly and annual subscription plans
  • Pricing for each plan is clearly displayed on our website
  • All prices are in USD unless otherwise stated

Billing Procedures:

  • Subscriptions are billed in advance on a recurring basis
  • Monthly plans are billed every 30 days
  • Annual plans are billed once per year
  • Payment is automatically charged to the payment method on file

Auto-Renewal and Billing Agreement:

  • All subscriptions automatically renew at the end of each billing cycle
  • By subscribing, you agree that your payment method will be automatically charged at the start of each new billing cycle unless you cancel
  • You will be notified via email before each renewal

Free Trial:

  • Free trials, if offered, automatically convert to a paid subscription at the end of the trial period
  • It is not possible to use the free trial and request automatic cancellation at the end
  • You are responsible for canceling before the trial ends to avoid charges

Cancellation Process:

  1. To cancel your subscription, you must contact us directly at least 3 business days before your trial or current billing cycle ends
  2. Email your cancellation request to support@flowfinds.me
  3. In your request, please include:
    • Your full name
    • The email address registered to your account
    • Reason for cancellation (optional but appreciated)
  4. Our team will process your cancellation request within 2 business days
  5. We will send a confirmation email once the cancellation is complete

Important:

  • Cancellation requests must be received at least 3 business days before the end of your trial or current billing cycle to avoid charges for the next cycle
  • If we request your registered email address for verification and you do not provide it, your cancellation request will be considered incomplete and will not be processed
  • Failure to cancel at least 3 business days before the next billing cycle will result in charges to your payment method

Refunds:

  • Refunds for unused subscription time are handled according to our separate Refund Policy
  • No refunds are provided for partial use of a billing cycle

Changes to Subscription:

  • You may upgrade or downgrade your subscription at any time
  • Changes will be effective from the next billing cycle

Price Changes:

  • We reserve the right to change our prices
  • Existing subscribers will be notified at least 30 days before any price changes take effect

By subscribing to FlowFinds, you acknowledge that you have read, understood, and agree to these terms, including the auto-renewal policy and cancellation requirements.

For any questions about our Subscription and Billing Policy, please contact our customer support team.

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